Have you ever lost connection with your iTOVi Scanner? In this training video we go over basic troubleshooting steps that you can take to reconnect your iTOVi Scanner to your phone. TROUBLESHOOTING STEPS: 1. Unplug your iTOVi from the charger 2. Ensure that your Bluetooth is turned on from your phone/tablet, but do not pair your device to the iTOVi 3. Ensure that your iTOVi scanner is in the "on" position which is the "|" (your scanner will vibrate) 4. Turn on Location Services on your device (i
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Have you ever lost connection with your iTOVi Scanner? In this trainin…
2.1K viewsJan 22, 2020
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Check out this video to learn how you can send your clients their iTOVi scan reports! We are unfortunately still experiencing complications with our email service provider. We will continue to keep you updated and let you know as soon as this issue has been resolved! | iTOVi
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1.7K viewsNov 30, 2018
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Registering your iTOVi DNA Kit is easy! Follow along with this video to see what steps you need to take to register your iTOVi DNA Kit on the iTOVi app before you send in your Kit. Still have questions? We would love to help answer them for you! Ask us in the comments down below or reach out to our Customer Support Team. You can contact them by phone at 877-483-3748 or through email at support@itovi.com Monday through Saturday from 9am to 4pm MDT. itovi.com/dna | iTOVi
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6 comments | iTOVi's Customer Success Manager Lucy explains how to connect your scanner to your Bluetooth device and how to test the connection. Have a question that you want to be answered in an episode with Lucy? Leave it in the comments below! And be sure to check back next Thursday for a new 60 Second Essentials episode! #iTOViscanner | iTOVi | Facebook
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6 comments | iTOVi's Customer Success Manager Lucy explains h…
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Have you heard about the iTOVi Scanner? ❤️ In 3 simple steps you can discover which of your favorite essential oils and products respond best to your body. ✅ STEP 1. Connect the Scanner to your iTOVi App on your mobile device. ✅ STEP 2. Hold the Scanner in your hand while touching both sensors (on top and on the side). ✅ STEP 3. Press the "Scan" button in your app and between 1-2 minutes for the scan to complete. The iTOVi Scanner will then give you a report of up to 10 Essential Oils and Produc
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