The AI in Retail Conference returns to New York on January 12, bringing senior retail and AI leaders together to ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

Microsoft will end support in 2026 for Windows 11, Office 2021, and other key products. See what’s affected, key dates, and ...

Optrua, a Microsoft Dynamics 365 CRM and Power Platform consulting firm, and Advantage Design Group (ADG), a provider of recruiting and orientation solutions for higher education and private-sector ...

As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...

CRM systems should indeed contain the basics, he said: including a client's name, contact information, the opportunities they’re looking for, as well as their financial data and recent activity and ...

Today, Microsoft is announcing the acquisition of Osmos, an agentic AI data engineering platform designed to help simplify complex and time-consuming data workflows. Microsoft + Osmos: Extending ...