Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Agentic AI used to augment human contact center agents may lead to new and improved customer service delivery.

The "2025 Agentic AI: Redefining CX Automation Report" has been added to ResearchAndMarkets.com's offering.

Advancing Talkdesk Retail Experience Cloud™ with CXA-Powered Commerce Orchestration Commerce Orchestration turns every dialogue into a revenue opportunity. It leverages natural language to guide ...

Industry-specific cloud platforms bring proactive, orchestrated agentic AI to every commerce moment PALO ALTO, Calif., Jan. 08, 2026 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today introduced Customer ...

Amy Fridhi is a licensed Realtor® with ΓEA⅃, working with clients in Southwest Florida and Greater Boston. Heading into her sixth year, she has sold over $80 million in real estate. Amy is certified ...