The final regulations list more than 70 separate occupations of tipped workers, from bartenders to clowns to golf caddies.

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...

With so much (often contradictory) information online about strength training and what it should look like, the idea of it can feel overwhelming. So, to cut through the noise, midlife health and ...

Roku's Howdy streaming service is just $3 a month. It includes a solid mix of movies and TV shows, but nothing new. The service will soon add content from Disney and Warner Bros. If you're looking to ...

Detroit, Mich. – A new pilot program in Detroit aims to help restaurant workers save money while improving food safety for diners. The city’s “Dining with Confidence” program offers free food-safety ...

The Kids Tennis Festival is happening this weekend, May 2, for all different age groups. Come out and enjoy for a fun experience! Monday marks the anniversary of the deadly tornadoes that tore through ...

Building strong customer relationships can make or break a new business, yet many first-time entrepreneurs struggle to create service systems that inspire loyalty and trust. This article compiles ...

We've all been there: endless hold times, unresolved issues and wondering if anyone actually wants to help. The good news? Customer service experts say simple strategies can transform those ...

Kellogg Community College will offer a free paid training program for individuals interested in electrical and manufacturing careers. The Electrical Production Operator Training Program will be ...

When I’m training some of the top five-star hotels in the world in customer service recovery, I tell them that there are a few secrets to working with upset, unhappy, disappointed, or even flat-out ...