The city is using AI to answer phone calls to the Department of Neighborhoods to help respond to residents faster.

AI receptionist platform proves artificial intelligence can reliably handle real customer conversations at scale.

The practice reduced inefficiencies and eliminated dependence on costly third-party call services. Further, the tech ...

But I’ve found that whenever I return to color, even briefly, I am desperate to turn it off again as quickly as possible.

Customs agents have broad authority to search the electronic devices of travelers entering and leaving the U.S. Here are tips ...

A weak battery is only part of the story. Lost security updates and quietly breaking apps show when keeping your phone costs ...

Serveis Ferroviaris de Mallorca (SFM) has taken a major step to enhance the experience for its passengers, awarding a new ...

Commentary: The AI industry is moving fast, but not fast enough at finding answers to the tech's biggest problems.

The Red Magic 11 Pro redraws the lines of hardware allowances on a phone. It's a value heavy-hitter, but digging deeper, you ...

Grand Traverse 9-1-1 is dealing with issues from a new AI answering service amid a 20% rise in call volume. Staffing limits ...

VIC handles complex conversations with drivers in real time, reducing the workload for driver managers. The AI agent can ...