For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.

Change management addresses the human side of technology implementations. While technology can be incredibly beneficial, its effectiveness ultimately relies on the individuals using it. You could buy ...

Imagine walking onto a job site where you’ve worked for decades and suddenly being told that the tools and workflows you’ve trusted are being completely replaced. The promise is a digital ...

When I tell people I studied organizational psychology, they pause and ask, “What is that, exactly?” It’s a fair question. Organizational psychology isn’t something most people hear about unless ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.