As customer acquisition becomes more expensive and loyalty harder to secure, recurring revenue has moved to the centre of commercial strategy – playing an increasingly vital role, not just as a ...

Nearly half of UK consumers have experienced a payment failure at checkout in the past year, according to new research from Transaction Network Services (TNS).

Performance, consumer insights and market dynamics, The RetailX Germany100 360o Report offers the definitive word on retail, ecommerce and D2C in the country As the world’s third-largest economy and a ...

While only 43 of the EU’s Top 1000 retailers are marketplaces, that belies the retail power and reach of these platforms in the region. Almost three quarters (72%) of Europe’s consumers shop on a ...

In recent years, Google search has slipped from being the leading way in which shoppers of fashion and everything else sought inspiration, to being replaced by Instagram and Facebook, according to the ...

Tesco is one of the largest grocery businesses in Europe and one of the big three in the UK. Holding 27% of the UK’s grocery market, the retailer has many millions of customers. It also has one of the ...

The fast-moving consumer goods industry is experiencing its biggest transformation in decades. Traditional giants are scrambling to compete with agile startups while consumers demand personalized, ...

Shopify merchants will reportedly pay a 4% fee on sales made via OpenAI-powered checkouts, on top of standard transaction charges, according to US tech and business publication The Information.

While the results are true across four of the six countries in which consumers were surveyed (Australia, Brazil, UK and the US), online beauty shoppers in France and Germany are less likely to be ...

H&M Group is a global fashion and design company. From its beginnings in 1947 in Västerås, Sweden, the group now has more than 4,000 stores in more than 75 markets and online sales in 60 markets. Last ...

Retailers are leading the charge on embracing generative AI (GenAI). New research from cybersecurity company Netskope Threat Labs found that 95% of retail organisations are now using GenAI tools, up ...