AI voice agents help service-based businesses answer calls 24/7, capture leads, and automate customer conversations ...

Call centers are embracing automation. There's debate as to whether that's a good thing, but it's happening — and quite possibly accelerating. According to research firm TechSci Research, the global ...

Microsoft and caller ID company Truecaller have announced their collaboration to develop a system that lets users create an AI version of themselves to answer their calls. In this partnership, ...

AI-powered multi-agent phone platform replaces IVRs and single-purpose tools with intelligent Service and Front Desk ...

Truecaller, the popular caller ID app, has announced a new feature that will allow users to create an AI version of their voice to answer incoming calls. This innovation is made possible through a ...

Truecaller’s AI Assistant offers features like automatic call answering, message taking, and spam detection. Users can now train the AI Assistant to answer calls using a digital clone of their voice.

Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...

Not long ago, I helped a regional dental network shift from a conventional outsourced call center model to a fully AI-backed voice routing system. They were dropping 22% of inbound appointment ...

If you've been using Truecaller on your smartphone to filter out spam calls, you'll be happy to hear of a handy new feature coming to the app's AI Assistant. Truecaller partnered with Microsoft to let ...