WhatsApp Business Features: During a business summit, WhatsApp launched several new features and tools that will greatly help businesses, large and small, connect with customers, simplify their work, ...

Meta has announced the rollout of three new marketing features on the popular messaging app WhatsApp this week. The change will allow WhatsApp for Business users to advertise to customers in-app.

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WhatsApp may soon stop being completely free. The company is getting ready to test a paid, ad-free plan. Early signs of this have already appeared in a new app version. Users will soon start seeing ...

When customers are reminded, recognised, and rewarded in the channel they already use every day, loyalty becomes a habit – ...

For the first time since launching in 2009, WhatsApp will now show users advertisements. The ads are “rolling out gradually,” the company said. For now, the ads will only appear on WhatsApp’s Updates ...

Meta will ban general-purpose AI chatbots from WhatsApp Business API starting January 15, 2026, forcing ChatGPT and others ...