Security is always only as strong as the weakest link. For many years, IT security managers have realized that, more often than not, the weakest link is human. Be it the end user who inadvertently ...

Ticketing software and help desk software are terms often used interchangeably. However, there are stark differences between the two. Ticketing software focuses on lodging, handling, and solving ...

Operational resilience has become a top priority for many organizations, particularly for banks and financial services. It's no longer merely an ...