EDN

Acme Packet and NICE Systems Jointly Debut First Session Recording Solution Based on SIPREC Protocol

Acme Packet® (NASDAQ: APKT), the leader in session delivery networks, and NICE (NASDAQ: NICE) today announced the industry's first available solution for interactive session recording based on the ...
The TRADE

NICE integrates trading recording system with Microsoft Teams

Communications compliance specialist NICE has integrated its trading recording system with the Microsoft Teams platform to help firms meet surveillance requirements as employees work remotely. NICE ...
Nasdaq

NICE Revolutionizes Contact Center Recording with the Launch of InterACT, the Industry’s Only AI-Powered Agile Recording Solution

NICE’s next-gen AI-powered recording solution, with its microservices-based cloud architecture, takes scalability, security and flexibility to new heights while supporting a paced migration to the ...
Business Wire

NICE Releases Integration of Trading Recording and Microsoft Teams to Drive Digital Transformation for Financial Services Organizations

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (NASDAQ: NICE), a leading provider of financial communication compliance solutions, today announced the release of the integration of the NICE Trading Recording ...
EDN

NICE Introduces Contact Center Video Recording to Help Drive an Innovative, Personalized, and Compelling Customer Experience

This launch expands NICE's multi-channel offering for enterprises and addresses a growing market trend in video-based remote customer service. According to Gartner, real-time visual communications can ...
Business Wire

NICE Revolutionizes Contact Center Recording with the Launch of InterACT, the Industry’s Only AI-Powered Agile Recording Solution

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced it is transforming the way contact centers manage interaction recording with the launch of InterACT. A new AI-powered recording ...