When your computer suddenly won’t boot, or swallows an important data file, or has contracted what looks like a virus, where do you turn? Based on the lines I’ve seen at my local Best Buy, plenty of ...

It’s Monday morning. You groggily open your email inbox and come across a set of photos from a cousin you haven’t spoken to in years. ‘Summer Trip!!!’, it’s called. You double-click, shrug as nothing ...

The relationship between the FBI and employees of Best Buy's computer and device repair unit Geek Squad is more complex than first thought, according to newly released documents. Records posted ...

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When Best Buy Co. Inc. bought the Geek Squad five years ago, the two companies pledged to "protect the world from the assault of computerized technology." But as this squadron of techno-nerds has ...

Best Buy’s Geek Squad is one of the nation’s best-known names in computer repair services. In fact, as the company found out a few years ago, the name is such a dominant marketing force that “Geek ...