TAMPA, Fla. — Anyone who has gone to McDonald's with the sole goal of coming away with a McFlurry has at least once been left McDisappointed. Why? Because of a broken ice cream machine. The issue is ...

The United States Federal Trade Commission is tackling one of the biggest mysteries plaguing humankind: Why are McDonald’s McFlurry machines always broken? According to the Wall Street Journal, the ...

Rolling up to a McDonald’s drive-through with dessert on the brain feels promising until the staff announces the dreaded three-word phrase: “Ice cream machine is broken.” That moment has become a rite ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. (NEXSTAR) — It may be Shamrock Shake season ...

McDonald’s is a popular fast-food chain around the world with some signature items, including the Big Mac burger. Another notable treat is the ice cream sundaes, milkshakes and McFlurry. However, the ...

McDonald's claims that it has a team devoted to the franchisees' frustrations regarding ice cream makers, but the devices remain difficult to fix. Now, the Biden administration and the Federal Trade ...

(NEXSTAR) — It may be Shamrock Shake season at McDonald’s, but March doesn’t look so lucky for the fast-food chain that has come under fire for having broken down ice-cream machines. The issue not ...

According to franchisees and a report by The Wall Street Journal, the old joke about the McDonald's ice cream machine never working is no laughing matter. Apparently, the franchise owners have ...