Facing a cancer diagnosis can be one of the most stressful times for patients and their loved ones. When seeking a surgeon for treatment, providing emotional support and helping patients manage ...

Serious illness communications are crucial elements of care delivery for patients with cancer. High-quality serious illness communications are composed of open, honest discussions between patients, ...

A recent study in JAMA provides a valuable framework for improving patient-clinician communication about weight loss, emphasizing that how these conversations are conducted is just as important as ...

Advanced AI capabilities, machine learning and natural language processing technology are steering the transformation of AI contact center solutions. The rapid evolution of AI automation in healthcare ...

A feature by Jemima Nontaa Dery and Vera Bonku Turkson Accra, Aug. 3, GNA – “Please listen to me. Something doesn’t feel right!” No expectant mother should have to repeat those words. Yet, during a ...

Chronic pain—defined as daily or significant pain that lasts more than three months—can be complicated to diagnose and treat. Because chronic pain conditions are clouded with uncertainties, patients ...

Credit: Getty Images To ensure patients have useful information they can benefit from, it is important to avoid patient education overload. Here clinicians are provided with tools to ensure clear and ...

A professor led a study that found that shared decision-making and the quality of the health care provider's history-taking and physical exam were the main drivers of spinal pain patients' ...

Patient communication has never been more important. It has also never been more complex and challenging. The patient communication landscape continues to evolve, shaped by technological advancements, ...

Communication professor Charee Thompson, right, and graduate student Junhyung Han led a study that found that shared decision-making and the quality of the health care provider’s history-taking and ...