Interrail passengers across Europe have been warned that data accessed during a security breach has been leaked on the dark ...

The personal information of thousands of Citizens Bank customers has been compromised in a data breach that targeted a third-party company.

The cosmetics retailer, which counts 41 million customers in its membership data, declined to provide an accurate total ...

Amtrak data breach exposes over 2.1 million customer records after CRM access. Learn what was leaked, risks, and steps users ...

CRMs, analytics platforms, cloud applications, legacy infrastructure and internal data stores—each built at a different time ...

A clothing retailer patched a website flaw that exposed customer data via order links, highlighting risks associated with ...

Tens of millions of AT&T customers have just over a week to claim their share of a $177 million settlement stemming from two massive data breaches the telecom giant disclosed last year. The deadline ...

The travel giant notified customers that their personal data, including names, email addresses, and phone numbers, may have ...

In 2024, AT&T faced scrutiny due to two major data breaches that compromised the personal information of millions of customers. The first breach, announced in March, exposed sensitive data such as ...

New lawsuit accuses JetBlue of using consumers' browser activity and other personal data to set airfares.

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time. For much of the past decade, customer data platforms (CDPs) were positioned as ...