Fraud operations now operate like call centers, complete with hiring, training, and performance tracking. Flare reveals how ...

About 660 Americans reported losses tied to the operation, but many more may not have come forward.

Picture this. A scam call center somewhere in a nondescript office building. Dozens of people on phones, reading scripts, ...

This wasn’t a random scam call — this was months in the making. Every move was tracked, every system monitored, and every ...

Siam Legal International, a Thailand Law Firm, has issued an advisory warning foreign nationals about the increasing threat of call center scams and cross-border fraud networks operating throughout ...

In a sweeping regulatory move with immediate implications for companies that rely on offshore customer service operations, the Federal Communications Commission (FCC) has approved issuance of a Notice ...